Shyam Bhatawdekar's Musings: 2011

Monday, December 19, 2011

Has the Country Done the Root Cause Analysis of "Why Corruption"?

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The current case in point is the "Lokpal" (legislation to fight corruption) exercise undertaken in India. Entire self proclaiming intelligent crowd of India from all the conceivable segments of the society is busy with it. "Lokpal" is being seen as the major medicine to cure the worst disease of humanity i.e. "corruption".

Now the problem is nobody can give any guarantee that passing this legislation (and its expensive implementation, if it is done the way it should be done) will eradicate or even contain corruption. And it is true because who has ever done any serious and deeper diagnostic studies to honestly understand and accept the real causes of corruption?

There is a dire need to first carry out detailed studies (using the scientific models) to pin down the reasons for the widespread corruption in the country in each and every public and private organizations (most of all, including the government, the political parties and the politicians). The root cause analysis is very vital.

The root cause analysis will spill out the real reasons of corruption. Then the real problems will be understood correctly. It will be a worthwhile investment to go deeper into the cases of frauds, scams and corruption that have taken place. Such case studies will be very useful if they are undertaken fearlessly and truthfully.

Therefore, the self proclaiming intelligent crowd of the country should get busy with this all important exercise immediately. Based on the outcome of such studies most appropriate, correct and effective solutions can be designed and implemented. With the right kind of such preventive and curative medicines, the disease "corruption" can be contained and eradicated. Without such an approach, its only a blind shot in the dark.

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Sunday, December 11, 2011

In Democracy Who Is the Ultimate Decision Maker: Citizens of the Country or Their Elected Representatives?

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In Democracy Citizens of the Country Are the Ultimate Decision Makers and Not Their Elected Representatives Whom They Return to the Parliament of the Country

Democracy is the form of government in which all citizens of a country have an equal say in the decisions that affect their lives. So, ideally, this includes equal and direct participation in the proposal, development and passage of legislation into law. By this process they choose the social, economic and cultural conditions within which all of them will function and live.

A convenient and practical model to achieve this kind of government of people, for people and by people of a country is to elect peoiples' representatives through open, free and fair election process. The most important part of this kind of election is to elect only the competent people and reject the incompetent people.

And then send such elected representatives to the parliament to run the country's business on their behalf and under their constant supervision and vigilance.

However the fallacy is that no country in the world can claim that it has the flawless and ideal electoral system. Almost all the prevailing systems in every country in the world have serious faults. Therefore, invariably the elections are not open, fair and free and the persons who get elected through this system are not necessarily competent enough to run the country.

And if the citizens of the country give full and final autonomy to such a body of their elected representatives to decide on the matters that affect the country and its people, they can never be sure of decisions and laws that are always beneficial to the country and its people. If they do not give their guidance, suggestions and recommendations, from time to time, to this body of people and turn a blind eye on them, this body may dish out incompetent and harmful decisions and laws. So the citizens have to be careful all the time.

Before taking final decisions on any important matters of the country and turning them into the laws, all such matters must be debated in the house(s) of parliament by the elected representatives (those in the government and also those in opposition). Then those matters should be placed in the form of a draft by this body of the elected people (the members of the parliament) in front of the people of the country for their consensus and approval. They should have made the draft in consultation with the people so that the draft is a good draft needing minimum revisions. The draft should be fully examined by the people for its overall quality. The citizens should give their additional comments, suggestions and recommendations to improve upon the draft if necessary. Only after a consensus is developed among the people of the country, the draft should be taken up by the members of the parliament to give it the shape of a law.

The essence of the above-mentioned discussion is that the people of the country should play a proactive role and they should remain in the picture well before the matters of importance are decided in the parliament by their elected representatives. Delegating the matters fully to the elected people will never be a good idea and at times it may be disastrous because the elected representatives may not necessarily be the competent people.

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Tuesday, December 6, 2011

Why Should the Members of Parliament of Any Country be Paid if They Don't Work?

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"No Work, No Pay" is Followed in Every Organization for Everyone and Members of Parliament Can't Get Scot Free if They Don't Work

Members of Parliament (MPs) can't be exception to the rule "no work, no pay".

The case in point is the recent happenings (December 2011) in Indian parliament. Similar happenings took place even in the washed out winter session last year. It must be happening in other parts of the world too some time or other.

In India, almost half of its parliament's winter session was wasted with no work done till December 2, 2011. Why should MPs get their salaries and allowances for the days parliament did not conduct its business due to continued disruption? The parliament was totally paralysed for nine successive days over the issues (corruption, black money, inflation, foreign direct investment in multi-brand retail) that were the creation of the same MPs.

The two houses (Lok Sabha and Rajya Sabha) lost 96 hours of work. They worked for merely 3 hours over all these days. A huge sum of Indian Rupees 2.5 crore is spent on both the houses every day. So the nine days of no work amounted to loss of Indian Rupees 22.5 crore of public money.

A simple worker in a factory does not get his salary if he does not work. Then why should highly paid (MPs get fat salaries, perquisites and daily allowances) and more responsible MPs be paid when they do not work.

Any sane person of little logic will say, "Not only daily allowance but salary and perquisites of such MPs should also be deducted."

Such actions alone will compel the MPs to behave and work. Such an action will certainly send a strong message across. Some wiser people will even suggest that the non-working MPs should in fact be penalized heavily for wasting public money.

However some people may argue with tongue in cheek, "Whether you pay them or don't pay them does not matter much to them since they earn more than that from some other sources. They do not solely depend on their salaries, perquisites and allowances."

But seriously, the MPs should be paid only based on their true contribution to the society. We talk of result orientation everywhere. Start with the MPs to set an example to the rest of the citizens of the country.

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Friday, November 25, 2011

Will You Like to be Happy or Right?

Either You Can be Right or You Can be Happy: Its Less Likely that You Can be Both

One of the less thought about and talked about reason (but very important one) for feeling stressed from time to time is one’s desire to be “right” or “perfect” all the time. And what is “right” is cooked up by the same person who is trying to be right. Agreed that he/she might have thought about it pretty seriously within the ambit of his own cerebral capabilities and after having read lots of literature on it or by being very observant of the people who seem to be right to him/her etc. Yet, finally, it is solely his/her own perception.

So, despite much of such research, the question is: can he/she be absolutely sure that what he defined as perfect or right was really right or perfect? No one can be too sure about it. It definitely is not sacrosanct or the ultimate truth. Yet some people pursue these mirages of being right and perfect all the time with missionary vengeance. In addition, such tribes do not want to fail or be seen as failing against the benchmarks set by them.

And see below what they try to achieve in pursuit of meeting this perfectness! They seriously practice it in most trivial things of life as well as things of medium and high importance. Here are some classic examples:

Pronounce each and every word of each and every language correctly.
Being dressed prim and proper every minute and every hour of all the days of an year.
Never squeeze the tooth paste tube or shaving cream tube or moisturizer tube or for that matter any such other tube in its middle.
Following each and every dining table manner and telephone etiquette and every other social etiquette to the letter as described in numerous etiquette and manners manuals authored by all kinds of self proclaiming experts.
Never leave the clothes on the beds of the bedrooms or on the floors of bathrooms even for a second.
Make sure that toilet seat is always covered without fail and flush at least twice after having done the thing in the toilet.
Always eat the perfectly nutritious food in every meal everywhere. Never ever exceed the calorie and other specifications set out by the numerous nutrition experts.
Always sleep on the right side of the bed and let the spouse sleep always on the left side of the bed.
Sticking to punctuality in each and every situation.
Loading the washing machine or dish washer in the right way- as thought out as right by self.
All the time trying to set out goals of all kinds and trying to meet those goals and getting upset when not meeting them.
Pushing the son(s)/daughter(s) to become champions in many things right around their age of 5 or 6 and feeling upset when they fail to meet such expectations.
Presenting self, spouse and children as the most mannerly creatures of the earth.
Never miss the deadlines in professional or any other type of jobs.

and the list can go on and on.

Trying to be reasonably effective and efficient is understandable because that can be met within your capabilities and within your other resources. But then excess of anything is bad. When you set out some crazy ideals for self and are likely to expect them from your spouse, children, parents, subordinates and colleagues, it becomes too much for yourself and everyone else around you. And then stresses and strains develop because such tall expectations are beyond the available capabilities and resources. That leaves you and others not only stressed but it is likely to disrupt the human relations from time to time. That further adds to your and others’ woes.

Many times what is right or wrong is never very clear. Different people do things differently and to each one that may be right. So, on trivial and many other issues, insistence on achieving a particular “right way” may be inviting unnecessary stresses. Yet, on some important issues of life what is realistic and achievable must definitely be discussed and what capabilities and other resources of self and others will be required to achieve them must be assessed.

The whole discussion here does not promote accepting a compromising or sloppy attitude towards life but warns all of us against being obsessed about being “right” or “perfect” (as defined by self or others) all the time.

Being flexible and setting realistic and achievable goals within the means of capabilities and resources is the golden path traversing on which will be least stressful and yet meaningfully fulfilling.

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Thursday, November 17, 2011

Why Should Only 1% of the World's People Should Have All the 99% World's Wealth (Blatant Social Injustice)?

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All People Together Create Wealth for the Organizations (and Nations) and They Should be Given a Just and Proportionate Share of the Created Wealth

Vilfredo Pareto was a 19th century economist who observed in 1906 that 80% of Italy's land and wealth was owned by 20% of the population (refer http://shyam.bhatawdekar.net/index.php/2011/07/20/abc-analysis-or-pareto-analysis/ or http://abc-pareto-analysis.blogspot.com/).

Over past 100 years, the situation has worsened. It may not be an exaggeration to say (figuratively) that presently just about only 1% of the people have grabbed around all of 99% of the world's wealth. And definitely not necessarily by ethical practices or by honest hard work.

Utter economic inequality and blatant social injustice, isn't it? Yes, it is.

In every organization (whatsoever nature of organization it may be), many people work. Together they create wealth for that organization (and nation). But the distribution of that wealth is quite lopsided. The lion's share is grabbed (by hook or crook) by extremely small number of people who are at the helm of that organization (including the nation). They do it by drawing disproportionately and extraordinarily high salaries, perquisites and profit-share. Obscenely and vulgarly high indeed (at times 1000 times or 10,000 times or so more than the lowly paid other people of the same organization)! The balance minuscule amount of wealth is thrown at the rest of the people (as if obliging them, as if they are slaves or beggars).

Does it mean that those few people at the top single-handedly contribute 1000 times or 10,000 more towards creation of wealth of that organization? Remove the rest of the people and see if these few people (at the top) can create the same wealth that the organization (and nation) is currently creating. It's inconceivable and practically impossible. You need other people (other than those top few) to create wealth.

It only goes to show that other people too contribute hell of a lot in creating the wealth for that organization. Their contribution is as significant as the contribution of the top few.

Then it does not make sense in having such a big yawning gap between the emoluments of the CEOs and few other people of these organizations and the rest of the people of the same organizations.

Therefore, the highest emolument paid to any person in an organization should not be more than say, ten times that of the lowest emolument in any organization. That's all.

Just because an organization is providing the employment does not mean that the top few of that organization can get away by exploiting hundreds and thousands of people who give their brain, mind, talents, skills and sweat to these organizations.

Some serious thinking and movement are necessary to kill this kind of day-light exploitation of people.

Saturday, November 5, 2011

Shouldn't Some Minimum Formal Education Level be Prescribed for Becoming CEO of a Country?

Friday, September 16, 2011

Is Anyone Talking and Doing Something about Innovation, Productivity and Cost Reduction?

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Economies of Countries Will Keep Improving Only by Innovation, Productivity and Cost Reduction; Not by Merely Artificially Manipulating the Purchasing Power of People

The economy of any country is thought to be improving when there is lot of economic activity going on in the country. Economy is said to be healthy and growing when the producers of goods and services are able to continually sustain their higher productions and sales and the customers/consumers (the pubic of the country) keep buying those goods and services in abundance in terms of value and perhaps also in quantities.

This necessitates supply of goods and services that satisfy the existing and potential needs of the consumers and making these available at prices that can be met by the purchasing power of the buyers. The purchasing power is artificially enhanced normally by providing the loans in an easy manner to the consumers.

Now either because of ineffectiveness and inefficiencies of the producers or/and because of their greed to make still more profits, the prices of the goods and services are jacked up. The people still buy as the machinery to pump in the loans to the buyers is also in action. The purchasing power seems to be intact or rather getting further strengthened.

But in reality what happens is that this jacking of the prices by one or few producers has a cascading effect on the prices of other interdependent goods and services. Also in reality, there is full or partial absence of the free economy that is thought to be working purely on competitiveness in the market and on the relationship between supply and demand patterns. In reality the producers also often gang up and create a cartel or lobby and wield their power on the buying public by making sure that every producer without any exception decides to raise the prices of goods and services provided by them. The competitiveness is thus thrown out of the window.

This has a telling effect on raising the inflation in the country. A stage comes when this inflationary spiral reaches a height where the purchasing power of people even with supply of loans to them looks highly limited in continuing buying the goods and services. The result of this is a slump in the buying spree.

As the buyers put a brake on their buying, it affects the producers adversely. The producers can no more sustain their production and selling activities. They start downsizing and people lose their jobs. The purchasing power of people further reduces.

This might then lead to economic recession. The entire cycle repeats every ten to twelve years and it affects everyone pretty seriously.

If you look at it, in all of this, no one is talking and doing anything seriously about innovations, productivity and cost reduction. The key to sustained economic growth of a country lies in concentrating on these three aspects and not to play around too much only in making the people artificially rich by giving loans and enabling them to buy the goods and services at unjustifiably high prices resulting out of no or little emphasis on innovation, productivity and cost reduction and the greed for unbridled profiteering.

If following actions are taken one can solve the issues brought out in the foregoing discussions and keep the economy flying high and healthy all the time without undue inflationary impact on the buying public.

The producers must use their creativity and innovations more and more in creating goods and services that are increasingly useful to the public and can be produced at significantly lower costs. Since continual improvement is a mandatory clause in all the ISO 9001 certified companies, the ISO 9001 auditors should strictly audit this aspect of creativity and innovation of the products and the cost of their production and selling, in quantitative terms and not merely in qualitative terms.
The producers must employ the best possible ways to improve the productivity in their organizations. The improvement in productivity should be audited by the auditors in a very strict manner in quantitative terms.
The organizations should put their best efforts in bringing down the overall costs of production and selling. The cost auditors should keep a tab on the cost reduction brought about by the companies.
There should be an upper limit prescribed for making profits. For example, companies can be allowed to make only up to a maximum of 30% profit on their individual products and services. This also should be strictly audited and defaulters should be taken to task.

All these actions will keep the the inflation under strict control and buying public will get the innovative and useful products and services at the best possible costs/prices. The producers will get a guaranteed level of profits (say 30%). The loan borrowing will be kept to the minimum by the public which is good for them.

Monday, July 25, 2011

Why Those Horrible “No Reply” Emails?

Every Email Should Allow "Two Way" Communication

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Here is a small little story about a person who bought a sophisticated automatic hammer. And then you found him busy fixing the nails all over on the walls of his house.

When the entire walls of all the rooms started getting the nails fixed into them, someone asked him, “Hey, why so many nails in every wall all over?”

He replied pretty seriously, “I have bought this new automatic hammer and it automatically does the work of hammering the nails into the walls so very easily. I could never do such a thing with my old manual hammer. And so now, I am making full use of this wonderful tool.”

That exactly explains why we keep receiving those tons of horrible “no reply” emails from all kinds of our business associates, service providers and everyone else. An irritating abuse of the technological toy they have now!!

Those emails are like, “We have spoken to you, now you shut up, we did our job.” You have a reason to feel insulted.

Most “no reply” emails leave you with mixed feelings of very partial satisfaction but more anger, frustration, insult and helplessness.

If these “no reply” emails arouse some questions, some doubts, some queries in your mind (which is what happens most of the times with such “no reply” emails), you have no way of getting them clarified.

Some “no reply” emails are seen to insert a link in them. This kind of “no reply” email suggests that you can go to that link and get your problems and queries voiced. However, invariably, such links take you through a very circuitous and horrendous route and land you on some useless space on the vast internet. Invariably you never meet up with the person who was the brain behind programming that “no reply” email. So, then after trying for a while you give up.

If you are left with a choice, you will definitely like to dump such business associates, service providers and others who shoot out such “no reply” emails.

Then what was the sense in that “no reply” communication? It only indicates a sheer sense of irresponsibility and non-accountability on the part of the sender of such a “no reply” email.

Shun the “no reply” email and get on with the “two way” communication with every piece of communication and email.

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Monday, April 11, 2011

Are Hierarchies and Titles Necessary?

Hierarchies and Titles Create Bosses, Leaders, Superiors, Dictators, Red Tape, Boundaries and Who Needs Them; We Don't

In my previous post, I hinted that the distant future will see leaderless, boss less or dictator less societies. Human beings will be "human beings" in homes and in social arena. And in the professional domains (in offices, factories, government departments, hospitals, departmental stores etc) these human beings will be "professionals". Period.

The hierarchies, class divides and titles will not exist- they will become redundant and obsolete.

It is true to some extent even today. A doctor is a doctor today; a surgeon is a surgeon; that's it. An author is an author, a carpenter is a carpenter, a plumber is a plumber, a tennis player is a tennis player, a movie actor is a movie actor. And all of them are treated as such if they have the desired expertise and more over, if they are good at their craft, they are more in demand and they can command a high price for the services and expertise they offer. Other professionals are still called by their "professional identity" though they may be less in demand and also earn less. In either case, they do not need titles or prefixes or suffixes like junior, assistant, middle, senior, top, additional, joint and what other funny things you can think of.

As soon as you use these kinds of titles with the "profession" of a person, you start putting him in a class oriented society, you start creating hierarchies, you create superiors and inferiors, boss and subordinate, leaders and led and simultaneously you start promoting duplication of work, unnecessary red tape and sluggishness in communication etc. What for?

When you hire the services of any independent contractor whether he is tutor of math to your child, a baby sitter, a plumber, a tailor of your suit etc, you do not turn into his boss or his leader just because you have hired his professional services and the hired professional does not become a subordinate nor does he need your intelligence or advice. He finishes his work, gets paid by you and walks off still with the same "professional identity" with which he did the work you assigned him.

A similar treatment needs to meted out to every professional who joins as a permanent or temporary professional in any organized joint whether that is a factory, an office, a corporation, a government department, hospital or a departmental store.

The hierarchies and titles should be done away with and every professional should be treated on par with any other professional. There is no need to put them on the various rungs of a ladder; all are professionals after all. They get employed if they are good, get paid as per their expertise and as per the supply and demand ratio of that particular professional expertise.

An engineer remains engineer, doctor remains a doctor, actor remains an actor, soccer player remains a soccer player throughout his life unless he acquires some other professional identity by acquiring a new expertise. Where is the need to take him through a plethora of titles throughout his life-time by calling the same person from time to time as junior engineer, assistant engineer, deputy engineer, engineer, senior engineer, chief engineer, assistant manager, deputy manager, manager, senior manager, chief manager, assistant vice president, vice president, deputy senior vice president, senior vice president, group vice president, additional president, president, group president and what have you? Same is true with every other profession.

When the professionals will work like real professionals without the various pressures of hierarchies looming large on them, the overall effectiveness and efficiencies will definitely improve in every project.

Please do read a related case study at: http://management-anecdotes.blogspot.com/search/label/Designation%20Burst

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Books authored by Shyam Bhatawdekar: 1. Sensitive Stories of Corporate World (Management case Studies) 2. Classic Management Games, Exercises, Energizers and Icebreakers 3. Funny (and Not So Funny) Short Stories and 13 more

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Friday, February 11, 2011

Will the Future See Leaderless Societies?

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The "Leader" or "Leadership" Paradigm Will Become Obsolete in Future

Egypt's "leaderless" revolution has shown in clear terms that people do not need leaders for their achievements.

"The need for a leader" hoax has been drilled into the minds of people by the interested and selfish parties over the ages. As a result of this brainwash, it created a mindset of dependency of people on their so called leaders. This age old paradigm created dictators, bosses, superiors, leaders, hierarchies etc. It injected a sense of helplessness among the people and it tarnished their understanding and assessment of their own potentials.

The future will see emergence of new paradigms: the "people" paradigm in general or social life and the "professional" paradigm in the work life. All we need for maintenance and growth of societies and organizations is to accept this new concept that every human being is a "person" and a "professional". No human being is either boss or subordinate, leader or follower, dictator and oppressed, superior or subordinate, higher hierarchy or lower hierarchy, highbrow and lowbrow etc.

All are equal persons and equal professionals. And they have a right to live their lives as such.

People will live in peace with each other in their social lives and the professionals will run all those domains that need to be run effectively and efficiently so that people can live in peace.

Read our blog feature: Do This Today at http://do-this-today.blogspot.com/

Monday, January 10, 2011

Are The People that Public Elects in Democracy Public's Leaders or Servants?

(Read the inside stories of the corporate sector in the form of short management case studies at: http://shyam.bhatawdekar.com/ or http://management-anecdotes.blogspot.com/ or http://corporate-case-studies.blogspot.com/. To procure the printed bound book containing these sensitive stories, write to: prodcons@prodcons.com)

In Democracy, the Country's Public Really Elects Their Servants and Not Their Leaders.

There is a need to change every one's paradigm about whom do we really elect through the electoral process in a democracy? Are the elected people servants or or they leaders of the public who elects them?

At the country's level, the public wants professionals who will do certain important jobs related to security, health, education, food, jobs, environment, discipline, entertainment etc for them. Therefore, they want those people to be elected and put on such jobs who know why and how to do these jobs for their masters or shareholders or owners (the public) and possess very strong will power to do them.

Democracy is and has to be quite different from the kingdoms of the olden days and so in democracy the public is not electing kings and queens. If they do so, the old model of kingdoms will pervade in a democracy too. For their own selfishness, the people who get elected in democracy start calling themselves as the "leaders" of the nation- the new name given for kings and queens of the olden days. The public readily accepts it because of the old habits die hard- the public has been brought up in the olden model of kings and queens for innumerable years of their existence.

There is a strong need to change such paradigms and the messages given out must be clear and loud. The people public elects through electoral process are public servants and not their leaders (or kings or queens).

The people who volunteer themselves to be elected for such offices must understand this paradigm as clearly as the public of the country.

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Shyam Bhatawdekar's Musings